Product knowledge

I bought a guitar from the guitar shop and check for a preamp. I was disappointed for their staff haven’t knew about it instead asked me if what is a preamplifier, so I said much better if you will ask your manager to teach you all your products first and do some familiarities about it before working because it is very difficult to deal with customers without the product knowledge, she smiled and say yes sir thank you. Hopefully she can make it sooner.

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